We have had many positive experiences working in hospitals and coordinating with the medical staff. Everyone is grateful for the doulas' helping hands. The doula makes the birth easier for everyone. Doulas keep the laboring couple calm and focused, explain medical procedures, assist with technical procedures like adjusting or unplugging the fetal heart rate monitor when necessary, changing soiled linens, and providing cool compresses, ice chips, pillows, and blankets for mom. The doula is a convenient liaison for the couple and the hospital staff.